TravelCent

Hong Kong Waters

Consumers in Hong Kong are urged to respond in action to a global call for access to clean water. With the exception of the Water Supply Industry, all major utilities in Hong Kong are owned and operated by Hong Kongs private enterprises. In terms of price, returns, and productivity, the water supply industry in Hong Kong compared unfavourably with privately owed utilities. The financial performance of the Water Supplies Department (WSD)  has been deteriorating in recent years, especially in the Public Rental Housing (PRH) arena. In order to improve the performance of the water supply industry, the Hong Kong Government should consider inviting the private sector to run the industry. Hong Kong can learn from other countries with regard to reforms made in the water supply industry

The travel industries such as the Best Hong Kong Hotels and Hong Kongs Technology Research Centers in a joint effort with the Consumer Council has collaborated with the Water Supplies Department to heighten consumer awareness of the importance and need of maintaining a high quality of water supply at the taps. Although the quality of treated water from the WSD fully complies with the World Health Organization guidelines for drinking water and that more that 99.9% of residence have government water supply in Hong Kong, discolored or dirty tap water remains a source of consumer grievance.

To arouse public awareness and help consumers in their choice of service providers, the Hong Kong Consumer Council has surveyed the market in the cleaning of water tanks. And today quality fresh water supply in Public Rental Housing blocks have a guaranteed certification from the Water Supply Department for Fresh Water Plumbing Quality Maintenance Recognition Scheme (FWPQMRS). The WSD encourage building owners to maintain their plumbing properly and to provide it’s tenants with good quality tap water. The public is further advised that the task of cleaning water tanks should be performed only by personnel with appropriate experience and supervised by competent personnel.

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